Terms and Conditions

Roskhill House

 

FOR AVAILABILITY CONTACT ROSKHILL HOUSE 01470 521381

TERMS & CONDITIONS

20% of the total booking cost will be taken as a deposit from your card, with full payment due 24 hours before arrival.

Check in is from 4.30pm to 7pm. 

If you expect to arrive later than 7.00pm, do let us know so that we can assist you. If you are delayed on your travels, please call to advise us of your time of arrival.  

Rooms must be vacated by 10:30am on the day of departure. 

We do not accept guests under the age of 12 years.

Maximum occupancy two people in each room.

In accordance with Scottish law smoking is not permitted anywhere on the premises or within the grounds of the property.

While we are unable to take family pets. However, our lovely Labrador Brodie will be super friendly to those missing their pets while on holiday (he doesn't come into the guesthouse, though!)

We offer you a friendly welcome in smart and relaxed surroundings but may be unable to offer some of the services you may find in more expensive hotels.

The guesthouse has a small snug - which features an honesty bar. Costs incurred will be charged to your card before departure.

 

CANCELLATION POLICY

Cancellations 14 days or less prior to arrival date will incur the full cost of that accommodation, as will "no shows"; this cost will be deducted from the credit card given at the time of booking.

Cancellation prior to the 14 days' notice will not be required to pay in full. The deposit is non-refundable.

We highly recommend that guests take out travel insurance which includes any cancellation expenses.